Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey r

Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey r

This book is one of the first to comprehensively summarise the latest thinking and research in the rapidly evolving field of quality management in intensive car

While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this fo