Related Books
Language: en
Pages: 225
Pages: 225
Type: BOOK - Published: 2019-10-29 - Publisher: HarperCollins Leadership
With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow'
Language: en
Pages: 262
Pages: 262
Type: BOOK - Published: 2021-08-31 - Publisher: John Wiley & Sons
Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer se
Language: en
Pages: 366
Pages: 366
Type: BOOK - Published: 2022-03-11 - Publisher: IGI Global
In a highly competitive market, digital transformation with internet of things, artificial intelligence, and other innovative technological trends are elements
Language: en
Pages: 413
Pages: 413
Type: BOOK - Published: 2025-02-10 - Publisher: CRC Press
Technology is an indispensable part of the business world with firms using digital platforms to gain/create, maintain and deliver customer experience, especiall
Language: en
Pages: 303
Pages: 303
Type: BOOK - Published: 2014-09-23 - Publisher: Harvard Business Review Press
Become a Digital Master—No Matter What Business You’re In If you think the phrase “going digital” is only relevant for industries like tech, media, and