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Integrating consumer behaviour, digital marketing, digital platform management, web analytics, and marketing insights, Digital Consumer Management provides a ho
Consumer Management in the Internet Age
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Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace analyzes online consumer management, a practice in which customer
Digital Innovations for Customer Engagement, Management, and Organizational Improvement
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Over the past several years, digital technologies have reestablished the ways in which corporations operate. On one hand, technology has allowed companies to bu
Digital Marketing and Consumer Engagement: Concepts, Methodologies, Tools, and Applications
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Consumer interaction and engagement are vital components to help marketers maintain a lasting relationship with their customers. To achieve this goal, companies
Strategies and Tools for Managing Connected Consumers
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"This book explores the social impact and influence of social media on online businesses"--