The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporti

A comprehensive reference on the properties, selection, processing, and applications of the most widely used nonmetallic engineering materials. Section 1, Gener

Every Desk Manager's Desk Reference is a handy how-to guide for maintaining and managing an office. Such topics include: * Stress management * Time management *

This handy resource includes lists, chronologies, statistics, and diagrams related to world geography, the United States, science and medicine, arts and leisure