All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories,

Annotation This guide helps managers determine which of their problem employees may need a little encouragement, a little direction, a full-fledged attitude adj

Difficult employees can make someone question why they became a manager in the first place. Unpleasant, confrontational or undermining, they can stop a team ach

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver

'Dealing With The Boss From Hell' is a survival guide, with real-life strategies, for dealing with a difficult person in charge, including advice on how to stan