Chinese and Americans often unwittingly communicate at cross purposes because they are misled by the cultural trappings of talk. This book aims to clarify their

"Description: This highly regarded text--now revised and expanded with 50% new material--helps students and professionals mindfully build their knowledge and co

From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldo

Communicating Globally: Intercultural Communication and International Business uniquely integrates the theory and skills of intercultural communication with the

This collection of 19 papers celebrates the coming of age of the field of politeness studies, now in its 30th year. It begins with an investigation of the meani