Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and

While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out criti

Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respo

Psychological Aspects of Crisis Negotiation, Third Edition, explores the methods and strategies for confronting the nine types of subjects typically encountered