Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership.

What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dia

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn ne

Conversation-powered leadership How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strateg

Conversation techniques and tools that can help strong managers become great leaders Often the very same skills and traits that enable rising stars to achieve s