"The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results

This brand new textbook has been designed to help your students to acquire or enhance their abilities in leading and developing themselves, others, and organiza

"A very rich book sprinkled with real-life examples as well as battle-tested advice.” —Pierre Haren, VP ILOG, IBM "James does a thorough job of explaining D

Implement best-in-class performance management systems Performance Management For Dummies is the definitive guide to infuse performance management with your org

Includes traffic congestion management case studies for Albany, N.Y., Washington, D.C., Dallas-Fort Worth, Tex. and Seattle, Wash.