This practical book will help you to master the key conversations you need to create a high performing team where people love to work. Do you manage a team of p

"Since the highly acclaimed Courageous Conversations About Race offered educators a frame work and tools for promoting racial equity, many schools have implemen

All of us struggle at times with finding the right words to say to an employee, a friend, a spouse, or a neighbor. We tend to be timid and hide our true feeling

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at

You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leader