This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patient

In this day and age, you cannot satisfy a patient through dentistry alone; you must also establish an emotional connection if you want the patient to remain a l

This book focuses on major communication challenges in clinical practice—that is, communicating effectively with anxious, "difficult," or dissatisfied patient

The Complete Dentist: Positive Leadership and Communication Skills for Success is a one-of-a-kind guide to starting and running an effective and successful dent