"As both an academic instructor in questionnaire design and a research design methodologist for the federal government, I feel this book is very timely, useful

Despite the obvious importance of eyewitness information in criminal investigation, police receive surprisingly little instruction on how to conduct an effectiv

The use of the cognitive interviewing method for survey question testing has proliferated and evolved over the past 30 years. In more recent years the method ha

For as long as we have been researching human memory, psychologists have been investigating how people remember and forget. This research is regularly drawn upo

A new and updated definitive resource for survey questionnaire testing and evaluation Building on the success of the first Questionnaire Development, Evaluation