"This book provides real world examples of the successes and pitfalls faced by public sector organizations, including coverage of the process of adopting techno

Open government initiatives have become a defining goal for public administrators around the world. As technology and social media tools become more integrated

In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government insti

While some e-government projects fail to deliver the expected benefits due to numerous technical, organizational, institutional, and contextual factors, informa

The Eastern and Southern African Regional Branch of the International Council of Archives (ESARBICA) is dedicated to keeping and preserving records and document