​Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cr

This is an important text for all students and practitioners of Business Process Reengineering. It provides a comprehensive resource for understanding and imple

This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enab

Discusses nine assessment issues that are grouped into three major areas: assessing the decision to pursue Business Process Reengineering (BPR), focuses on stra

Examines a broad range of research and case studies that throws light on potential, social and human factors which determine the success of information technolo