All too many business books focus on grand concepts that are appealing but not practical. Beyond Goals...Beyond Lean, on the other hand, provides clear, hard-hi

Cusumano and Nobeoka the bestselling coauthors of MICROSOFT SECRETS, reveal how Toyota and other leading automobile makers achieve remarkable savings and growth

Most organizations’ change efforts focus solely on eliminating waste in specific departments. While this “lean paradigm” is a good place to start, true en

Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes t

This book by Peter Béndek presents a strong case against the current practice of business operations improvement, based on numerous studies from the business w