A practical, self-teaching guide to help you become a respected leader and build a high-performance team. The book presents a total self-development program to

Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demand

For 25 years, this American classic has shown how effective classroom behavior management goes hand in hand with master teaching. In this third edition, greater

The gateway to effectiveness - Building blocks to managing assertively - Supervisory styles : assertive-aggressive-passive - Unblocking your assertiveness to bu

Many worksheets, charts and case studies enhance this book, written for supervisors. The author gives examples of the basic "give skills" and "take skills" of a