The consequences of governmental reform are not always intended. In this book, Suzanne J. Piotrowski examines how federal management reforms associated with the

The field of public administration currently lacks sufficient resources for understanding the rationale, implications, and inherent practices of reforming gover

What is administrative reform? How is it differentiated from other kinds of social reform? Who are administrative reformers and how do they approach their task?

After a quarter of a century of implementation of New Public Management (NPM) reform strategies, this book assesses the major real outcomes of these reforms on