Download or read book Guidebook for Conducting Airport User Surveys written by David C. Biggs and published by Transportation Research Board. This book was released on 2009 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report provides methods and useful information for conducting effective user surveys at airports. The guidebook introduces the basic concepts of survey sampling and the steps involved in planning and implementing a survey; describes the different types of airport user surveys; and provides guidance on how to design a survey and analyze its results. This guidebook will be of value to airport operators, planners, designers, and other takeholders that need to survey airport users to obtain useful information to plan and operate their facilities appropriately and efficiently. Airport facilities can include all aspects of airport terminal buildings, parking lot operations, surface transportation, food and retail services, and employee accommodations, among others.