Instructional policy and procedure book that focuses on improving and measuring processes, policies, and procedures through the use of five quality tools and a

Instructional policy and procedure book that focuses on the writing and publishing of a system of policies and procedures that takes a proactive approach to set

Includes exercises, suggested answers, checklists, sample policies and procedures.

Policies and procedures are the foundation of internal controls for organizations. Taking a complicated subject and breaking it into manageable components, this

Best practices book that focuses on the alignment of policies and procedures to the vision, strategy plan, and core processes of an organization. This book focu