This practical guidebook presents an infrastructure for training library staff, starting with a robust onboarding process and continuing through a staff member'

The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services

The all-in-one “Reference reference” you’ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a v