Includes exercises, suggested answers, checklists, sample policies and procedures.

Instructional policy and procedure book that focuses on improving and measuring processes, policies, and procedures through the use of five quality tools and a

Instructional policy and procedure book that focuses on the writing and publishing of a system of policies and procedures that takes a proactive approach to set

"This book provides a "how to" approach to mastering business analysis work. It will help build the skill sets of new analysts and all those currently doing ana

This dynamic guide to doing literature reviews demystifies the process in seven steps to show researchers how to produce a comprehensive literature review. Teac